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Issuance of Medical
Certificate Inssuance of Medical
Record and Image Prescription
Issuance
Register on the outpatient
care day of your doctor
Your doctor fills out
the content of the certificate
The administration team
confirms the certificate
Pay the fee for
the certificate issuance
(stamp)
Check the certificate and
return home
Download the Consent Form Download the Power of Attorney Form Download the Confirmation Form
Issuance of a Medical Certificate
(Including a Referral)
In accordance with Article 17, Paragraph 1 of the Medical Service Act, a medical certificate (including a letter of referral) is issued only to the patient unless the patient dies or is unconscious (excluding the issuance of a copy of the medical certificate issued in the past).
Note
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The International Healthcare Center does not prepare medical certificates for patients. When you see a doctor, be sure to ask directly for a certificate.
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If you do not ask for a medical certificate at the time of consultation but after the consultation, you must see the doctor again, as the International Healthcare Center does not ask the doctor for a medical certificate. Please note that the fee will be charged separately.
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Basically medical certificate is issued in Korean. If you need English medical certificate, ask for in English.
Documents for Accessing Medical Records and Issuing Copies
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You will need your ID (Alien Registration Card (ARC) and passport) to view medical records and issue copies.
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If a representative, other than yourself, requests for access and issuance, he/she must bring the following documents.
Patient Identification
Patient Identification (Passport or ARC)
Patient’s Family Member
  • Identification (Passport or ARC)
  • A copy of the Patient Identification (Passport or ARC)
  • Certified copy of Family Relation or Resident Registration
  • A copy of the Signed Consent to Release / receive Medical Records
Designated / Legal Representative
  • Identification (Passport or ARC)
  • A copy of the Patient Identification (Passport or ARC)
  • A copy of the signed Consent to Release / receive Medical Records
  • A copy of the signed Authorization to act on the patient’s behalf
Required Documents (if the patient’s consent is not obtained)
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If the patient does not have any family members as prescribed by the Medical Service Act, the patient’s sibling can apply for the access of medical records and copy issuance upon submission of the required documents, and a document supporting the lack of family member for each situation.
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If a patient’s consent is not available, a legal representative or arbitrary representative of a family member and a family member, who has the right to issue copies, can also apply (e.g., documents required when applying for issuance of a copy of the deceased patient to a third party such as Alien Registration Card (ARC), identification card of family member, power of attorney between family member and representative, applicant [representative]’s identification card).
The family member of the patient (spouse, lineal descendant, and direct descendant or the spouse’s lineal descendant) can apply.
If the patient is deceased
  • ID card or copy of the applicant (family member)
  • A certificate of kinship with the patient (Alien Registration Certificate / 외국인 등록 증명서)
  • * The Alien Registration Certificate must show the relationship with the patient.
  • Confirmation of death (e.g., Death Certificate, Family Census Register [Including Cancelled or Removed Person], Etc.)
If the patient is conscious or unconscious, but unable to sign his/her signature due to a serious illness or injury
  • ID card or copy of the applicant (family member)
  • A certificate of kinship with the patient (Alien Registration Certificate / 외국인 등록 증명서)
  • * The Alien Registration Certificate must show the relationship with the patient.
  • A medical certificate confirming that the patient cannot sign his/her signature due to unconsciousness,or serious illness or injury.
If the patient is missing
  • ID card or copy of the applicant (family member)
  • A certificate of kinship with the patient (Alien Registration Certificate / 외국인 등록 증명서)
  • * The Alien Registration Certificate must show the relationship with the patient.
  • A document confirming the patient’s missing status (a copy of the court’s missing notification decision, etc.)
If the patient is mentally incapacitated
  • ID card or copy of the applicant (family member)
  • A certificate of kinship with the patient (Alien Registration Certificate / 외국인 등록 증명서)
  • * The Alien Registration Certificate must show the relationship with the patient.
  • A document confirming the patient’s mentally incapacitated status (a copy of the court’s decision that the person is incompetent, an injunction order of the court, a medical certificate by the department of psychiatry, etc.)
Issuance
Register at the administration
team and apply for the relevant
department
Visit the counter for
copy issuance (Radiology on B1)
Confirm ID and submit
the required documents
Pay the fee and receive
a copy of the medical record
Download the Consent Form Download the Power of Attorney Form Download the Confirmation Form
About the Issuance of the Copy of Medical Record and Image
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In accordance with Article 21 of the Medical Service Act, the patient must come to the hospital (or with the necessary documents) to request a copy of the medical record. Please visit the International Healthcare Center with your ID and fill out a Medical Record Request Form.
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If a representative other than yourself, applies for the copy, he/she must bring the following documents. * Please see the table below.
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The consent form and power of attorney must be original and must be signed by the patient.
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Seal and thumbprint will not be accepted.
Certificate Issuance
Certificate Issuance(Main Certificates, Fee, Required Documents)
Main Certificates Required Documents Place of Issuance
Confirmation of admission/discharge ID,Discharge receipt Administration team Payment counter
General medical
certificate (English)		 ID
Confirmation of
outpatient care		 ID
Birth certificate ID
  • This refers to a document that proves the patient’s admission to or discharge from the hospital.
  • This refers to a document that records the findings after the doctor examines the patient, including the patient’s personal information, the date of onset, the name of the disease, the date of diagnosis, and the opinion of the doctor.
  • This refers to a document confirming that the outpatient medical treatment was performed due to illness or injury.
  • This refers to a document that proves the fact of birth, which includes the birth name, the date and place of birth, and the parents’ personal information.
  • Your signature must be in print, so that your name can be easily recognized by third parties.
  • Only the original required documents (Alien Registration Card (ARC), etc.) within 3 months of the date of issuance are recognized.
Required Documents for the Issuance of a Copy of the Medical Record and Image
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To obtain a copy of the medical records and images, the patient’s ID (Alien Registration Card (ARC) and passport) is required.
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If a representative other than yourself has applied for it, the following documents must be prepared.
Patient Identification (Passport or ARC)
Patient’s Family Member
  • Identification (Passport or ARC)
  • A copy of the Patient Identification (Passport or ARC)
  • Certified copy of Family Relation or Resident Registration
  • A copy of the Signed Consent to Release / receive Medical Records
Designated / Legal Representative
  • Identification (Passport or ARC)
  • A copy of the Patient Identification (Passport or ARC)
  • A copy of the Signed Consent to Release / receive Medical Records
  • A copy of the Signed Authorization to act on the patient’s behalf
Required Documents (if the patient’s consent is not obtained)
-
If the patient does not have any family members as prescribed by the Medical Service Act, the patient’s sibling can apply for the access of medical records and copy issuance upon submission of the required documents, and a document supporting the lack of family member for each situation.
-
If a patient’s consent is not available, a legal representative or arbitrary representative of a family member and a family member, who has the right to issue copies, can also apply (e.g., documents required when applying for issuance of a copy of the deceased patient to a third party such as Alien Registration Card (ARC), identification card of family member, power of attorney between family member and representative, applicant [representative]’s identification card).
The family member of the patient (spouse, lineal descendant, and direct descendant or the spouse’s lineal descendant) can apply.
If the patient is deceased
  • ID card or copy of the applicant (family member)
  • A certificate of kinship with the patient (Alien Registration Certificate / 외국인 등록 증명서)
  • * The Alien Registration Certificate must show the relationship with the patient.
  • Confirmation of death (e.g., Death Certificate, Family Census Register [Including Cancelled or Removed Person], Etc.)
If the patient is conscious or unconscious, but unable to sign his/her signature due to a serious illness or injury
  • ID card or copy of the applicant (family member)
  • A certificate of kinship with the patient (Alien Registration Certificate / 외국인 등록 증명서)
  • * The Alien Registration Certificate must show the relationship with the patient.
  • A medical certificate confirming that the patient cannot sign his/her signature due to unconsciousness,or serious illness or injury.
If the patient is missing
  • ID card or copy of the applicant (family member)
  • A certificate of kinship with the patient (Alien Registration Certificate / 외국인 등록 증명서)
  • * The Alien Registration Certificate must show the relationship with the patient.
  • A document confirming the patient’s missing status (a copy of the court’s missing notification decision, etc.)
If the patient is mentally incapacitated
  • ID card or copy of the applicant (family member)
  • A certificate of kinship with the patient (Alien Registration Certificate / 외국인 등록 증명서)
  • * The Alien Registration Certificate must show the relationship with the patient.
  • A document confirming the patient’s mentally incapacitated status (a copy of the court’s decision that the person is incompetent, an injunction order of the court, a medical certificate by the department of psychiatry, etc.)
A copy of the medical record includes the following
1.
Doctor’s instruction sheet: Initial record, progress record, admission and discharge summary, surgical record, emergency record, etc.
2.
Result: Test results (blood, urine, etc.), radiological results (CT, X-ray, MRI, etc.)
3.
Biopsy results
4.
Nursing records
Business hours
- Weekdays 08:30-17:00
- Saturday 08:30-12:00
- Closed on holidays
Process of the Issuance of the Image Data (CD) Copy
Register and fill out
the application form
(Radiology on B1)
Confirm ID and submit
the required documents
Pay the fee and receive
the copy of the image data.
Note on the Preparation of Required Documents
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The issuance process of the relevant required documents is the same as that of a copy of the medical records.
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If you need a copy of the medical records and image data, please apply according to the issuance process of the medical record copy. The image data at the time of the issuance of the medical record copy will be issued if deemed necessary.
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Image data requested by the medical department: Echocardiography, cardiovascular angiography, ophthalmologic examination, and electroencephalography.
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Image data requested by the radiology department: CT, MRI, X-Ray, PET-CT, ultrasound, special examination, nuclear medicine examination, endoscope, retinography, etc.
Expected time for the issuance of image data
- Weekdays 08:30-17:00
- Saturday 08:30-12:00
- Closed on holidays
- It may take a long time due to multiple copies.
On-Premise Prescription Issuance
Register for outpatient care
(outpatient registration
counter on each floor)
Receive outpatient care
from your doctor
(relevant medical department)
Pay the medical expenses
(outpatient payment counter
on each floor) or at
anunmanned payment
machine
Pick up your medicine at
the Pharmacy in the hospital
(next to the administration
team on 1F)
Confirm and return home
Pharmacy Monitor
1.
Check your medication number and name in Korean.
2.
The left screen indicates that the medicine is being prepared.
3.
When it is completed, your name will be transferred to the next screen.
1.
If your name appears on the right screen, your medicines are prepared.
2.
Press the bell on the desk and get your medicine from the pharmacist.
Outpatient Prescription Issuance
Register for outpatient care
(outpatient registration counter on each floor)
Receive outpatient care
from your doctor(relevant medical department)
Pay the medical expenses and
print out the
outpatient prescription
(outpatient payment counter on each floor)
Pay the medical expenses
(outpatient payment counter on
each floor) or at an unmanned
payment machine
(print out 2 copies for the patient and the pharmacy).
Certificate Issuance
1. Location of outpatient prescription machines
1F: In front of the administration team, and Pediatrics and Adolescent
2F: In front of the administration team and Ophthalmology, and inside Gynecology
B1: In front of the administration team
2. Issuance time of outpatient prescription
Outpatient: 09: 30 - 17: 30
3. Expiration date for outside-hospital prescriptions
14 days from the date of issuance of the prescription
(specified at the bottom of the prescription)
4. Required items for receiving medicine outside the hospital
Prescription for pharmacy
5. In case of errors in issuing outside-hospital prescription and in contents, please contact:
Outpatient pharmacy on 1F
TEL: 02-2030-5906
FAX: 02-2030-5907
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